FAQ
Reservation List
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How can I check my reservation?
Sign-in to www.t-with.com and select “Purchase History” from the top right menu. You can check the reservation history and status from the “Purchase History”.
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What happens after the reservation?
After the reservation, information on the reserved item and details are sent to your E-mail. Once the reservation is confirmed, another E-mail with e-voucher attached will be sent. E-voucher can be used on T-WITH website or on the app account.
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I completed my reservation but still haven’t received a confirmation E-mail. What should I do?
Please contact customer service center or help@t-with.com
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How can I change reservation information after completing the reservation?
Select Change Reservation at the customer center and select the item you wish to change. Fill out the change/submit and send to help@t-with.com and we will process the change.
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How can I receive the reservation voucher?
After the reservation is confirmed, we will send you the reservation voucher. If you haven’t received the E-mail, please check your spam mail. If you still didn’t receive any, please contact customer center.
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How can I change the date?
Warning! If you wish to change the date, you may have to pay a fee to the product provider in partial or full. Carefully read the cancellation terms and if you need to cancel the reservation, request cancellation under Menu-My Page-Purchase History.