FAQ

Refund

Refund List

  1. I requested for a refund but still haven’t received it. 

    Depending on the method of purchase, the refund process time differs.

    Paypal: immediate refund

    Credit card: 5-7 business days for authorization cancel and refund

    Particular credit cards can take up to 30 days.

    If you didn’t get a refund even after a certain period, contact help@t-with.com 

  2. How can I request for a refund?  

    1. Check the refund availability under refund policy of the purchase item.

    2. If the item can be refunded, contact the customer center or help@t-with.com and we will process the refund.     

13, Hyojamun-gil, Chuncheon-si, Gangwon-do, Republic of Korea201, Bongujae-ro, Jungnang-gu, Seoul, Republic of Korea

Representative : HEO MYOUNG GU

Business registration number : 221-11-79599

Communications : 2011-ChunCheon, Kangwon-0018

Counceling Center Email : help@t-with.com

Customer Center Operation time : KST 10:00 ~ 18:00Service Language : English, 中国語 (簡体字), 中文(繁体), 日本語

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